Making a Living in the Final Mile

The “final mile” delivery dynamic, once mostly an afterthought for retailers, today has become a strategic and integral part of a company’s customer service and brand reputation.


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Box and Straight Truck Insurance is easy and affordable now. We insure last mile companies (208) 229-8222.

A growing number of carriers and logistics providers are stepping into the final-mile sector to help retailers meet these rising expectations.

One of the fastest growing areas for online sales has been in large products that require delivery and setup in the home.

The driver or delivery person must have “a level of presentability, customer service, product knowledge and communication skills, all oriented to the con­sumer,” he said, adding that these skills — including the ability to quickly and accurately assemble or install a product — are not necessarily inherent in the traditional truckload or less-than-truckload driver.

The rapid increase in online buying of large durable goods requiring last-mile delivery into the home is bringing new business opportunities for carriers. And thanks to e-commerce, it’s expected to continue to grow at a double-digit annual clip.

The challenge for trucking companies is how to address the market and develop the employee skills and management processes to be successful.

Strategies range from adapting current operations to service last-mile freight, launching new divisions, bolstering existing capabilities through acquisitions or buying current operators and then combining and building them into a national network through investments in facilities, technology and people.

In other cases, traditional LTL and parcel carriers are partnering with existing last-mile providers.

Unlike a traditional LTL network, which requires major investments in physical infrastructure and rolling stock, the hurdles to entry in the last-mile segment are not as overwhelming.

Thousands of agents, contractors and owner-operators with small fleets of commercial vans and straight trucks are operating in the market. Many of these operators contract directly with smaller retailers for local or regional deliveries or align themselves with national last-mile networks.

As e-commerce continues to represent an ever-growing percentage of a retailer’s sales, the choice of a last-mile delivery partner becomes even more of a strategic decision.

As one might expect, technology plays a crucial role in the last-mile space.

It’s a unique challenge. Technology platforms must pull in information about the consumer’s purchase from the retailer’s e-commerce transaction and warehousing systems, tie in the last-mile carrier’s dispatch and routing system, connect with drivers in the field, often over a smartphone or tablet, and provide across-the-board, real-time visibility.

Today’s consumers want to know at any minute where the truck is, and if it’s arriving on time. They also want an immediate feedback mechanism to rate the service or notify the retailer of problems, particularly with white-glove delivery, where the product is assembled or installed in the home.

To provide that level of visibility and service, e-tailers and last-mile delivery providers can turn to both established software vendors with years of industry experience and technology startups that are building apps from the ground up. Source *

Insuring Box Trucks or Straights and Big Rig Trucks

Insuring Box Trucks or Straight Trucks with Commercial Auto & Truck Coverage’s.

Insuring Box Trucks or Straights and Big Rig Trucks with our highest quality commercial truck insurance companies.
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Find out commercial truck insurance average cost of Insuring Box Trucks or Straights and Big Rig Trucks operations with the best companies and brokers.

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Insuring Box Trucks or Straights with big rig insurance programs for semi's and tractor trailer operations and also Box Trucks or Straight Truck operations.
Insuring Box Trucks or Straights and Big Rig Trucks. We also have Business Auto Policies for smaller local delivery operations.

Common ” Big Rig Quote” or Box Trucks or Straight Truck operations and Coverages

Common Insure Big Rig Truck Insurance Programs & Coverages available.

Primary Liability: Mandated truck insurance coverage which protects from injury or damage to others as a result of a truck accident.

Physical Damage: Protection covering the repair or replacement of the truck or trailer.

Motor Truck Cargo: Protection for the transporter for his responsibility in the event of damaged or lost freight.

Trailer Interchange: Coverage for the legal liability of truckers for damage or loss to non-owned trailers and equipment which insured’s possess under a written trailer interchange agreement.

Non-Trucking Liability: Provides limited liability truck insurance for owner operators who are leased permanently to an ICC regulated carrier.

ICC Authority: Interstate Operating Authority is permission that is granted by the federal government to transport freight that regulated across state lines.

Big Rig Insurance Programs do not require minimum driving or business experience to get a trucking insurance policy. We provide insurance to everyone from seasoned OTR veterans to route delivery rookies. We even insure drivers who just got their CDL (Commercial Drivers License) or, depending on your vehicle, those who don’t have a CDL at all can get commercial trucking insurance at a great rate. Veteran drivers and businesses may be able to benefit from our experienced CDL business discounts.

Common “Big Rig Truck Insurance Quote” Box Trucks or Straight Truck operations Coverage’s offered.

Liability Coverages:

    • Primary Liability—up to $2,000,000 combined single limit (depending on carrier)
    • Non-trucking Liability
      • $300,000
      • $500,000
      • $750,000
      • $1,000,000
    • Hired Auto
    • Non-owned Auto
    • Excess and/or umbrella up to $5,000,000
    • Medical Payments (PIP Benefits) (where applicable)
    • Uninsured/Underinsured Motorist
    • Blanket Lessee
    • Pollution Buyback

    Physical Damage:

    • Collision, Comprehensive or Specified perils
    • Aggregate and combined deductibles
    • Rental reimbursement
    • Gap coverage
    • Personal effects for drivers
    • Towing coverage

    Big “Rig Quote” Form Coverages available:

    All Risk & Broad Form Policies

    • Refer breakdown
    • Wetness and dampness
    • Loading and Unloading
    • Debris removal
    • Pollution clean up
    • Aggregate deductibles
    • Earned freight charges
    • High valued commodities


  • Other “Box Trucks” Products
    • General Liability: $1,000,000 Occurrence; possibly up to $2,000,000 Aggregate
    • Commercial Property-Surety Bonds
    • Workers’ Compensation
    • Occupational Accident Coverage

Typical Types of Big Rig or commodities hauled in tractors or Box Trucks.


  • Fertilizer
  • Livestock
  • Grain
  • Dry Van: General commodities including
    • Groceries
    • Paper products
    • Auto parts
    • Electronics, etc

    Dump Truck Types

    • Sand
    • Gravel
    • Aggregates of all kinds


    • Building Materials
    • Steel
    • Heavy equipment
    • Machinery


    • Boxed meat
    • Produce
    • Seafood
    • Other Frozen foods

    Specialized carriers

    • Pneumatics
    • Autos
    • Mail
    • OSOD


    • Milk
    • Water
    • Dry Bulk
    • Fuel Haulers

FMCSA Update: ELD Information for Big Rig Truckers

Get a Big Rig Quote and save money while being properly insured.
Life on the road from inside the “Big Rig” cabin.

 Box or Straight Truck Insurance Commercial Auto Insurance. Learn about insurance requirements at the FMCSA website.